The Japanese Government requires we ask for your passport number for the rental of our devices in Japan. You may also choose to provide us a drivers license or Federal Tax ID number.
DELIVERY, PICKUP & RETURN INFORMATION
Airport pickup requires your 1st night's contact information . If staying at a Private Residence" or "Airbnb", indicate in the Hotel field. The full address and telephone number are required.
Delivery of certain equipment to U.S.A. or International addresses may be limited. There is a possibility that return may be required prior to your departure from Japan. Please contact us if you have questions whether shipment is available to your location.
Credit cards are processed on the day of shipment or delivery. Be be sure the card is active (not expired) from the rental date and for at least two months after the scheduled return date. Cards submitted not within the two month minimum may not be accepted. Please contact us if you have any concerns regarding this policy.
Read Terms and Conditions